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Goodyear Retail operates more than 600 retail locations throughout the United States committed to providing an outstanding customer service experience. We earn ...
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DTAG Marketing Statement At Dollar Thrifty Automotive Group Inc., our employees are our #1 asset! When you get your foot in the door, you take the first step ...
Position Summary: Primarily responsible for maintaining effective customer service for all internal and external It’s Just Lunch customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the Customer Service Department. Manages Customer Service Representatives.
Position Responsibilities
Supports VP & Operations & Technology
Manages customer service department and independent contractors
Monitors time and attendance
Correspond with sales representatives
Orders and restocks inventory
Answers phones and attends to other general office duties
Corresponds with property management
Maintains database
Policy Development and Deployment
Problem Resolution
Customer Relations
Employee Training and Development
Performs other related duties as assigned
Supervisory Responsibilities
Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements:
Requirements:
Bachelor’s Degree
Strong leadership skills and the ability to take initiative
Strong proficiency in Microsoft Office
Tech savvy
Fast learner
Ability to manage people and procedures
2 + years of administrative experience and/or customer service experience
Extremely detail oriented, organized and able to multitask
Excellent verbal, telephone, and written communication skills
A professional, positive and enthusiastic attitude
