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For your reference, we have included the original job posting below.
Field Service Rep
Job Number:
40223333
Company Name:
MEDRAD, Inc.
Job Location:
Miami, FL US
Job Categories:
Sales & Sales Management Healthcare & Medical
Field Service Rep
Job Title: Field Service Rep Interest Category: Sales
Job Type: Full Time
City: Miami
Description: The Field Service Representative's primary responsibility is to provide field service support by performing preventive maintenance, troubleshooting, repair and installation of MEDRAD injector systems. Responsibilities also include the selling and promoting of Service Department Programs to end-user customers and dealers throughout the territory, providing technical telephone support and product information to dealers and hospital personnel, assisting Sales and Applications teams with demo equipment installation and in-service support as needed, processing supporting documentation for work output and maintaining inventory control of spare parts.
Technical & Behavioral Requirements:
1. Minimum of an Associate's degree, or at least two years of field service experience. 2. Basic electro-mechanical and hand tool skills, as well as a thorough knowledge of analog and digital electronics. 3. Effective presentation, influencing, verbal and listening communication skills. 4. Working knowledge of Microsoft Office applications. 5. Working knowledge of inventory management principles. 6. Effective planning and organizing, and attention to detail skills. 7. Demonstrated initiative and follow-through skills. 8. Demonstrated ability to operate electronic test equipment (oscilloscope, volt meter, etc.). 9. Proven selling and promoting skills with strong troubleshooting and decision making skills. 10. Proven adaptability in a changing work environment. 11. Strong competency in Customer Focus, Driving for Results, Integrity and Trust, Ethics and Values and Compassion. 12. Proven ability to demonstrate at minimum, MEDRAD's Team Contributor competencies: Action Oriented, Perseverance, Dealing with Ambiguity, Learning on the fly and Problem Solving. 13. Must be willing to travel, approximately 50% with overnight travel as required. Territory includes South Carolina.
