1. Anticipate guests? needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 2. Maintain positive guest relations at all times. 3. Resolve guest complaints, ensuring guest satisfaction. 4. Maintain complete knowledge of: a) table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the Restaurant. b) all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant. c) all menu it...
